PACC currently navigates healthcare for Collin County residents who are without insurance and are 200% or less of federal poverty levels. To date, PACC has served over 1,408 Collin County residents. Crucial to the success of PACC is the dedicated network of volunteer physicians. The PACC network currently consists of 167 physician volunteers and specialists.
Project Access-Collin County has made several enhancements to our program to better assist our volunteers and our patients. In 2014, PACC added Navigation Services which provides administrative management to PACC patients, such as appointment reminders, transportation coordination, and access to free or reduced cost medications. PACC is also now a Community Partner with the Texas Health and Human Services Commission. This program makes it easier and more efficient for Collin County residents to apply for and manage their HHSC benefits. As a Community Partner, PACC is now able to apply for patient benefits directly from our offices, rather than sending patients to a State office. What once took weeks or even months, will now take only a week.
PACC has two Certified Associate Diabetes Health Educators on staff to educate patients directly and again empower the patient to take an active role in their own healthcare. Our program includes two bilingual staff members to assist Spanish speaking patients as well.
